Stephen Murray

Software engineer with more than 20 years of experience building distributed systems. Cofounded Starry and led its engineering organization. Worked directly on cloud services, network infrastructure, embedded devices, customer products, developer tools, and applied ML systems.

Nationwide fixed-wireless internet service provider · Acquired by Verizon in Q1 2026

• Platform architecture. Built Starry’s service-oriented platform across AWS and on-premises infrastructure, network control, embedded devices, customer systems, and operations tools.
• Applied ML. Led ML work on network fault localization, anomaly detection, time-series forecasting, and churn prediction. This work reduced manual triage and improved QoS analysis.
• Reliability. Maintained 99.995% availability across about 2,000 servers through SLOs, observability, incident response, postmortems, and controlled releases.
• Operations tools. Built LLM agents that analyze outages and answer operations questions. Connected the agents to incident, customer, log, and metrics tools and added Langfuse tracing.
• Network automation. Designed and helped build systems for IPAM/DCIM, RADIUS address allocation, TR-069 device management, SNMP automation, monitoring, and alerts.
• Service foundations. Helped develop shared authentication, data, CI/CD, logging, and deployment systems for more than 150 Node.js services in a codebase of about 5 million lines.
• Team leadership. Hired and managed more than 50 engineers, technical leads, and managers. Mentored senior individual contributors and reviewed architecture, code, and production changes.
• Product launches. Managed ODM/OEM work with Cisco, Zyxel, Marvell, Zaram, and Quantenna from prototype through nationwide operation.

Hands-on engineering. Since 2014, made more than 10,000 commits, authored more than 1,700 pull requests, and completed more than 2,000 reviews in Starry’s private repositories.

Role scope. Led the engineering organization while continuing principal-level engineering work. Responsibilities included architecture, hiring, manager development, roadmaps, and executive and vendor communication.